Hi, could you please post the contents of your `about:support`? Does this happen when you're in Safe Mode? What about when you're in safe mode and have hardware video acceleration enabled? Could you also please capture and post a profile reproducing this bug? 1. Start Firefox with no other tabs open. 2. Install Firefox profiler: https://profiler.firefox.com/ 3. Open Firefox, and go to the about:logging page 4. Click Logging preset and choose Media Playback (important) 5. Click Start Logging 6. Open a new tab and repeat the steps that cause the issue. Once you reproduce the issue, close the tab, then go back to about:logging page and click Stop Logging 7. The Firefox Profiler should launch itself automatically. 8. Click Upload Local Profile, then download the profile and upload it to Bugzilla, or paste the share link in the comment directly. Thanks!
Bug 1960131 Comment 3 Edit History
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Hi, could you please post the contents of your `about:support`? Does this happen when you're in Safe Mode? What about when you're not in Safe Mode but have hardware acceleration disabled? Could you also please capture and post a profile reproducing this bug? 1. Start Firefox with no other tabs open. 2. Install Firefox profiler: https://profiler.firefox.com/ 3. Open Firefox, and go to the about:logging page 4. Click Logging preset and choose Media Playback (important) 5. Click Start Logging 6. Open a new tab and repeat the steps that cause the issue. Once you reproduce the issue, close the tab, then go back to about:logging page and click Stop Logging 7. The Firefox Profiler should launch itself automatically. 8. Click Upload Local Profile, then download the profile and upload it to Bugzilla, or paste the share link in the comment directly. Thanks!