Closed Bug 1960131 Opened 6 months ago Closed 4 months ago

Webpages are loading slowly & on youtube some ads are not getting skipped

Categories

(Core :: Audio/Video: Playback, defect)

Firefox 137
defect

Tracking

()

RESOLVED WORKSFORME

People

(Reporter: ChrisTCanfield722, Unassigned)

References

(Blocks 1 open bug)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:137.0) Gecko/20100101 Firefox/137.0

Steps to reproduce:

reinstall browser.
Test extensions to see if they are to blame.
running: clearing the startup cache for browser.

Actual results:

no change to everything.

Expected results:

faster page loading & on youtube ads get skipped or not play @ all.

Group: firefox-core-security

The Bugbug bot thinks this bug should belong to the 'Core::Audio/Video: Playback' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Component: Untriaged → Audio/Video: Playback
Product: Firefox → Core
Duplicate of this bug: 1960133

Hi, could you please post the contents of your about:support? Does this happen when you're in Safe Mode? What about when you're not in Safe Mode but have hardware acceleration disabled?

Could you also please capture and post a profile reproducing this bug?

  1. Start Firefox with no other tabs open.
  2. Install Firefox profiler: https://profiler.firefox.com/
  3. Open Firefox, and go to the about:logging page
  4. Click Logging preset and choose Media Playback (important)
  5. Click Start Logging
  6. Open a new tab and repeat the steps that cause the issue. Once you reproduce the issue, close the tab, then go back to about:logging page and click Stop Logging
  7. The Firefox Profiler should launch itself automatically.
  8. Click Upload Local Profile, then download the profile and upload it to Bugzilla, or paste the share link in the comment directly.

Thanks!

Blocks: yt-playback
Flags: needinfo?(ChrisTCanfield722)

here's the bug link:

https://share.firefox.dev/3EtITnG

Hope we can fix this issue for others to have a better video watching experience while using the Firefox Browser.

Oh, by the way: On Youtube, the "Windows, computers and Technology" ch., about 3days ago, posted a video about problems with the Firefox Browser, u may want to watch / may be of some info to u on what others are saying about u'r product & it';s falts !

Video Title:

"Firefox 137 update fixes many bugs and 1 security vulnerability high severity"

VIDEO URL, LINK:

https://youtu.be/uk50GaICQS0

Thanks,

Chris Canfield.

Flags: needinfo?(ChrisTCanfield722)

(In reply to Chris Canfield from comment #0)

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:137.0) Gecko/20100101 Firefox/137.0

Steps to reproduce:

reinstall browser.
Test extensions to see if they are to blame.
running: clearing the startup cache for browser.

Actual results:

no change to everything.

Expected results:

faster page loading & on youtube ads get skipped or not play @ all.

here's the bug link:

https://share.firefox.dev/3EtITnG

Hope we can fix this issue for others to have a better video watching experience while using the Firefox Browser.

Oh, by the way: On Youtube, the "Windows, computers and Technology" ch., about 3days ago, posted a video about problems with the Firefox Browser, u may want to watch / may be of some info to u on what others are saying about u'r product & it';s falts !

Video Title:

"Firefox 137 update fixes many bugs and 1 security vulnerability high severity"

VIDEO URL, LINK:

https://youtu.be/uk50GaICQS0

Thanks,

Chris Canfield.

Can you please attach the output of your about:support? Does this happen when you run Firefox in safe mode? Thanks!

Flags: needinfo?(ChrisTCanfield722)

If you could also give us more detailed information on how to replicate this bug and the exact behavior you're expecting that would be useful too. I notice that you have multiple adblockers and YouTube/video streaming extensions enabled - if you disable these, do you see smoother behavior? Often extensions can cause issues like these.

Redirect a needinfo that is pending on an inactive user to the triage owner.
:jimm, since the bug has recent activity, could you have a look please?

For more information, please visit BugBot documentation.

Flags: needinfo?(ChrisTCanfield722) → needinfo?(jmathies)

Closing this out since I haven't been able to repro + need more info to diagnose.

Status: UNCONFIRMED → RESOLVED
Closed: 4 months ago
Flags: needinfo?(jmathies)
Resolution: --- → WORKSFORME
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