Closed
      
        Bug 1059744
      
      
        Opened 11 years ago
          Closed 10 years ago
      
        
    
  
Standalone UI for link clickers needs to display a link to the SUMO page
Categories
(Hello (Loop) :: Client, defect, P1)
        Hello (Loop)
          
        
        
      
        
    
        Client
          
        
        
      
        
    Tracking
(Not tracked)
        RESOLVED
        DUPLICATE
          of bug 1097746
        
    
  
| backlog | Fx35+ | 
People
(Reporter: RT, Unassigned)
References
()
Details
(Whiteboard: [standalone])
User Story
As a link clicker I want to be able to access the support pages so that I can get help on issues I may have. The UX is here: https://people.mozilla.org/~dhenein/labs/loop-link-spec/#call-start ("Get Help" at bottom of page.
      No description provided.
| Reporter | ||
          Updated•11 years ago
           
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          Comment 1•11 years ago
           
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Standalone bug, so we need this blocking the standalone meta.
What is the url that we need here? Alternately, please file a bug to get us a URL. There's no point in us doing this work until we get one.
| Reporter | ||
          Comment 2•11 years ago
           
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Hi Joni, is the SUMO link known already for the link clicker UI?
Flags: needinfo?(rtestard) → needinfo?(jsavage)
Hi Romain, we don't have a SUMO link yet, but I can create one ASAP. 
I just have a few questions so I know what to call the article: Are we referring to the page where an invitee can click a button to start a call (e.g. https://call.mozilla.com/#call/LLvr02oBNAk)? Did we need the support pages in this UI to be specific to Rooms, or should they cover the entire feature?
Flags: needinfo?(jsavage)
| Reporter | ||
          Comment 4•11 years ago
           
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(In reply to Joni Savage from comment #3)
> Hi Romain, we don't have a SUMO link yet, but I can create one ASAP. 
> 
Thanks!
> I just have a few questions so I know what to call the article: Are we
> referring to the page where an invitee can click a button to start a call
> (e.g. https://call.mozilla.com/#call/LLvr02oBNAk)? 
Yes
Did we need the support
> pages in this UI to be specific to Rooms, or should they cover the entire
> feature?
This should be specific to Rooms only. Even more specifically to the link clicker UI features in a rooms.
Flags: needinfo?(rtestard)
@Romain: Here's a URL we can use: https://support.mozilla.org/kb/group-conversations-firefox-hello-webrtc Content will be added later.
          Updated•11 years ago
           
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backlog: --- → Fx35+
Target Milestone: mozilla35 → ---
          Comment 6•11 years ago
           
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Darrin - can we get a UX for this?  we don't have a gear on the stand-alone page to put help "?" under.
          Comment 7•11 years ago
           
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The UX is here: https://people.mozilla.org/~dhenein/labs/loop-link-spec/#call-start ("Get Help" at bottom of page.
What the other two links are I don't know, but we'll need bugs filing with links if we really want them.
          Comment 8•11 years ago
           
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As Mark noted above. I assumed we'd need to show the same Privacy Policy link as in the panel, and the last is just a link to mozilla.org.
Flags: needinfo?(dhenein)
          Comment 9•11 years ago
           
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Even though this is standalone, we need to get this in by the Fx35 release
Priority: P2 → P1
Whiteboard: [standalone]
          Updated•11 years ago
           
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          Comment 10•10 years ago
           
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The work for this will be done on Bug 1097746 (as part of Rooms).
Status: NEW → RESOLVED
Closed: 10 years ago
Resolution: --- → DUPLICATE
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Description
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