1203138 - The user should be notified if the connection to the push server is down for long periods

Status: RESOLVED DUPLICATE of bug 1210501

(Hello (Loop) :: Client, defect, P2)

Description

[Mark Banner (:standard8)]

Trying to combine a couple of similar bugs (bug 1070230, bug 1092361) into one here.

Loop relies on a connection to a push server to receive notifications of incoming calls and room joins. If that connection to the push server goes down, we have a mechanism to automatically retry the connection. Firstly after a minute, then 2, then 3, going up to every 5 minutes.

Currently, whilst that connection is down, the user doesn't get notified at all. Hence they may be expecting a notification, but they don't get it, nor do they see a reason for missing it.

We should probably do something like:

- Notify the user in the panel after 'x' period
- (possibly) notify the user via the toolbar icon after 'x' period

I'm not sure we need an active alert, but at least a passive one so that they're made aware of it.

Sevaan: I'm looking for UX input here as to what we should do.

Comment 3

[Sevaan Franks [:sevaan]]

Let's display a message in the panel à la this design: http://i.sevaan.com/image/3I2t1J2v2N2F

And the toolbar icon should turn red after the third connection attempt.

Comment 4

[Mark Banner (:standard8)]

We're now going to be handling this in bug 1210501 (and I'd unfortunately forgotten about this bug).