Closed Bug 1258224 Opened 10 years ago Closed 8 years ago

www.firefox.com landing page downloads 32 bit Firefox version on 64 bit Windows systems

Categories

(www.mozilla.org :: Pages & Content, defect)

Production
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 1344220

People

(Reporter: brille1, Unassigned)

References

(Blocks 1 open bug)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:45.0) Gecko/20100101 Firefox/45.0 Build ID: 20160315153207 Steps to reproduce: Whenever I set up a new 64 bit Windows system, I visit www.firefox.com to download the latest version of Firefox. I now recognized that all the Firefox versions I ever downloaded are 32 bit versions, although I'm using 64 bit Windows versions all around. This is a problem when it comes to downloading other programs using Firefox: Firefox is telling other websites that it's a 32 bit program. This results in the other programs being downloaded as 32 bit software, too. Actual results: The www.firefox.com landing page downloads a 32 bit Firefox version when visited using a 64 bit Windows systems. Expected results: The www.firefox.com landing page should download a 64 bit Firefox version when visited using a 64 bit Windows systems.
Yes, we are serving the 32-bit version by default, because the 64-bit version still has some issues. I guess we can change this sometime this year.
Status: UNCONFIRMED → NEW
Component: Untriaged → Pages & Content
Ever confirmed: true
Product: Firefox → www.mozilla.org
Version: 45 Branch → Production
I see. Thanks for explaining this to me. I feel, though, that the user should be informed about this current fact when downloading. I was hunting down an issue with another software when I noticed that it was the 32 bit version I had installed via Firefox download.
You can download the Firefox win 64 here if you want to try it out: https://www.mozilla.org/firefox/all/
Thanks for the hint! I did; this time. But I didn't dozens of times before. I'm just trying to help by pinpointing the website's confusing behaviour.
I would also welcome a change in this regard.
I'm continuously downloading and installing the 64 bit Firefox version for more than a year now on all my machines (50+ installations). Didn't have an issues yet.
Status: NEW → RESOLVED
Closed: 8 years ago
Resolution: --- → DUPLICATE
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