1271712 - Amazon DrmError: QuotaExceededError: MediaKeys object is already bound to another HTMLMediaElement

Status: RESOLVED FIXED

(Core :: Audio/Video: Playback, defect, P2)

Description

[Chris Peterson [:cpeterson]]

This looks like a bug in the Amazon player.

Amazon reports the following error:

DrmError - Failed to set MediaKeys to videoElement. caused by: QuotaExceededError: MediaKeys object is already bound to another HTMLMediaElement

cpearce says:

This happens when you call HTMLMediaElement.setMediaKeys(mediaKeys) with a MediaKeys object that has already been set on a different media element. We don't support MediaKeys objects being reused with multiple HTMLMediaElements.

Comment 1

[Chris Peterson [:cpeterson]]

While Amazon could work around this error in their video player, but we should try to make Firefox compatible with Chrome. Other streaming services may have this same usage pattern.

Comment 2

[Chris Peterson [:cpeterson]]

cpearce can't reproduce locally. Amazon is going to work around this error in their player. We can close this bug once Amazon reports that they no longer see this error. If another streaming service hits this error with their player, we can revisit this bug.

Comment 3

[Chris Peterson [:cpeterson]]

Mairo at Amazon reports: the change to stop clearing and re-setting MediaKeys on the video element went live yesterday and seems to have fixed the QuotaExceeded error.