Closed
Bug 1343105
Opened 8 years ago
Closed 8 years ago
Create New Product For support.mozilla.org Website on lithium called "support.mozilla.org - LIthium"
Categories
(bugzilla.mozilla.org :: Administration, task)
Tracking
()
VERIFIED
FIXED
People
(Reporter: rolandtanglao, Assigned: dylan)
References
()
Details
This request can also be found on google docs for easier commenting and simple questions:
https://docs.google.com/document/d/1Ju8Hq7Glv94CzG8OKWpvoRuVv8yLWdAcZiGFBaJ3L4I/edit#
= Summary =
Support.mozilla.org is now using the Lithium Software as a Service Support Platform rather than using the older open source platform Kitsune. Therefore it makes sense to have a new product and new components for Lithium instead of the old product and its components which referenced Kitsune.
= New Product =
Product Name: support.mozilla.org - Lithium
Classification: Other Products -> Other
Description: For issues support.mozilla.org on the lithium platform More Info
More Info Link -> https://wiki.mozilla.org/Websites/Active_List#SUMO_.2F_Mozilla_Support
= New Components =
Contributor and Question Forums
Bugs around Lithium contributor forum and ask a question user forum
General
Miscellaneous requests that do not fit in any other component
User Experience & Design
Work related to usability, accessibility, interaction design and organizing site information
Localization
Bugs and feature requests around localizing pages, content and media on support.mozilla.org
Knowledge Base Content
Bugs and feature requests around English KB Article content on support.mozilla.org
Knowledge Base Software
Bugs and feature requests around the Lithium software for Knowledge Bases on support.mozilla.og
Ask a Question Workflow
Bugs and feature requests around the Lithium software for asking a user support question about a Mozilla product on suppport.mozilla.org
Search
Bugs and feature requests around the Lithium software for searching support.mozilla.org
Users & Groups
Bugs and feature requests around Lithium user roles and permissions on support.mozilla.org
Feature request
General feature requests for Lithium as implemented on support.mozilla.org including APIs
Metrics / LSI
Bugs and feature requests around Lithium metrics aka “LSI” on support.mozilla.org
= Versions =
Use same versioning as current support.mozilla.org components
= Target Milestones =
Use same target milestones as current support.mozilla.org components
= Flags =
None
= Custom Fields =
None
| Reporter | ||
Updated•8 years ago
|
| Assignee | ||
Updated•8 years ago
|
Assignee: nobody → dylan
| Assignee | ||
Comment 1•8 years ago
|
||
Do you really want *all* the milestones from the SUMO product?
Flags: needinfo?(rtanglao)
| Reporter | ||
Comment 2•8 years ago
|
||
(In reply to Dylan Hardison [:dylan] from comment #1)
> Do you really want *all* the milestones from the SUMO product?
hi dylan, and i disussed this on irc and i requested 2017q1-4 nd 2018q1-4 for "target milesone"
Flags: needinfo?(rtanglao)
| Assignee | ||
Comment 3•8 years ago
|
||
Product is now open for new bugs. File additional issues if you need anything else!
Status: NEW → RESOLVED
Closed: 8 years ago
Resolution: --- → FIXED
Comment 5•8 years ago
|
||
Are all or only some of the existing bugs being moved from the previous Lithium-migration compnent ?
Updated•8 years ago
|
Blocks: Improve_Sumo_Bugs
| Reporter | ||
Comment 6•8 years ago
|
||
i think the goal is to move all the open bugs over from lithium migration to "support.mozilla.org - Lithium", right :madalina
Flags: needinfo?(mana)
You need to log in
before you can comment on or make changes to this bug.
Description
•